Sun Excellence Awards 2019
November 04 2019
November 04 2019
The unbelievable Sun Resorts portfolio boasts some of the finest four- and five-star luxury hotels in two of the most sought-after tropical destinations in the world. With four hotels in Mauritius, their flagship resort in the Maldives (a member hotel of 'Leading Hotels of the World') and the famous Ile aux Cerfs under their management, it certainly has something for every type of traveller looking for a memorable holiday in paradise.
Since the company’s inception, it has focused on core values of Excellence, Integrity, Trust, Passion and Teamwork and business pillars that consider Community Engagement, the Environment, and Sustainable Business Values, all while working tirelessly to ensure that their guests have exotic luxury holidays that aren’t likely to be forgotten.
Service excellence is of the utmost importance to the group, as is every guest and every Sun Resorts employee. The people who work for Sun Resorts embody the very essence of the group and put incredible effort into encouraging Timeless Memories for their esteemed guests. It was with this in mind that the Sun Excellence Awards were born: to inspire and acknowledge excellence and the efforts of the Sun Resorts employees and teams (from service and customer experience to hospitality). And it also has another wonderful benefit - it’s a fabulous way to share best practices and encourage healthy competition between the hotels to ensure constant growth and improvement.
The first edition of the Sun Excellence Awards took place on 29 October 2019. This is what you need to know about this exciting event:
It took place at La Pirogue
The stunning four-star hotel La Pirogue, imbued with a unique Mauritian charm and tasteful yet luxurious “traditional” design elements, was the stunning location for the first edition of the Sun Excellence Awards. The newly appointed CEO of Sun Resorts, François Eynaud, and Jean-Pierre Dalais, the chairman, were in attendance, as were some 500 employees representing the different Mauritian hotels and entities of the group: Long Beach, Sugar Beach, La Pirogue, Ambre and Ile aux Cerfs.
The event had a truly wonderful atmosphere
Because of the special nature of this event, there was a magical, festive atmosphere at La Pirogue on 29 October 2019. Each of the hotel teams dressed in the colours of their establishments and were accompanied by the sounds of lively instruments and signing. The employees showed immense pride in and support of their hotels.
There were a number of awards given
During this incredible event, several people and teams were recognised. Here is a list of the awards and the respective winners:
1. Best People Management Award: Sugar Beach
2. Best Guest Experience Award: La Pirogue and Long Beach (tied)
3. Best Role Model in the Community Award: Ambre
4. Best Operational Excellence Award-Rooms: La Pirogue
5. Best Operational Excellence Award-Maintenance: Long Beach
6. Best Operational Excellence Award-Food & Beverage: La Pirogue
7. Best Innovative / Initiative Award: La Pirogue
8. Best Financial Performance Award: La Pirogue
9. CEO's Award: Ambre
10. Chairman's Award: La Pirogue
Various criteria were considered for the awards, which included everything from presentation and performance indicators to monthly reports, innovation and team spirit. The jury was made up of executive members of Sun and Ciel as well as selected representatives from the hotels.
Long-serving employees were recognised
A special part of the evening saw employees who have been with Sun Resorts for many years recognised for their loyalty and commitment. Employees with 20, 30, 35 and 40 years of service at Sun Resorts were honoured. Andrew Slome, The General Manager of La Pirogue, was presented with a special gift to mark his 40-year career with the group, a truly outstanding achievement.
Festivities continued with a cocktail reception
The festivities continued with a ‘dinatoire’ in celebration of the Sun Excellence Awards, where several new Sun Resorts offerings made their debut. A fun-filled evening was had by all and this important Sun Resorts event was a huge success.
Eager to experience the novel signature offerings and excellent hospitality that Sun Resorts is known for? Then book your once-in-a-lifetime trip at your favourite hotel today. Holidays with Sun Resorts promise to be exceptional.